Privacy Policy

This draft explains generally how Voyalune may collect, use, and protect information when customers visit the store, create an account, contact support, or place an order.

Information collected

Information may include contact details, billing and delivery details, order information, communications, device and browser information, and store-usage data. Payment information is processed through Shopify and the enabled payment providers rather than being stored directly by Voyalune in full.

How information may be used

Information may be used to operate the store, process and deliver orders, provide customer support, prevent fraud, comply with legal obligations, improve the customer experience, and send marketing communications where valid consent has been obtained.

Service providers

Information may be shared with Shopify and necessary providers such as payment processors, couriers, analytics providers, customer-support services, and professional advisers, subject to their roles and applicable law.

Cookies and analytics

The store may use cookies and similar technologies for essential store functions, preferences, security, analytics, and marketing. Available privacy controls depend on the customer's location and the store's configured consent tools.

Data rights

Customers may have rights to request access, correction, deletion, restriction, or other action concerning their personal information, subject to applicable law and legitimate record-keeping requirements.

Contact

Privacy requests can be submitted through the Contact Us page.

Pre-launch notice: This is a general draft, not legal advice. The store owner must insert the legal business identity, registered address, privacy contact details, retention practices, international-transfer details, cookie configuration, and any UAE-specific disclosures before launch.